Reference

The Rules That Cover Your Account

ck44com keeps its account terms on one page, in plain English, so you know what applies to your wallet before you send a taka.

Plain-English clausesWallet rules in one placeRegion and law dependent accessWritten to read on mobile
ck44com The Rules That Cover Your Account
ASKING ABOUT TERMS

Where to Send a Legal Question

A legal question is not the same as a stuck deposit, so we route the two separately. Tell us which clause you are asking about and what you are trying to do with your account, and the reply comes from someone who can actually read the terms rather than repeat a script. If your question is really about a bKash, Nagad or Rocket transfer that has not landed, say that first so the wallet team sees it straight away.

Chat from your dashboard Open the chat panel inside your account and pick the legal or wallet subject. Keep your account number ready so we can pull the exact clause and answer the real question instead of guessing.
Email for written questions Send your question in writing and we reply in the same thread, which helps when you need a record of what was said about eligibility, wallet rules or a change to these terms.
Wallet checks in-account Anything tied to a bKash, Nagad or Rocket transfer is handled through the account panel, where you can see the reference on file. That keeps the paper trail in one place for both sides.
DATA AND SECURITY

Your Data and How We Handle It

Everything we ask for at sign-up has a reason attached, and you are free to ask what that reason is. Identity details confirm the account belongs to you. Transaction references match a bKash, Nagad or Rocket transfer to the wallet that sent it. Device data keeps a stranger from signing in with your number. We do not sell any of it. The points below set out what stays on file, what you can switch off, and how to ask us to change or remove something.

What we collect and why

We hold the details you give at sign-up, the wallet references behind each bKash, Nagad or Rocket transfer, and the device data needed to keep you signed in securely. Nothing more than the account needs.

Cookies you can control

Cookies keep your login session alive and remember your language and currency choice. You can clear or block them in your browser, though the sign-in step will ask for your one-time code again each time.

Account security steps

A one-time code goes to your registered mobile number whenever you sign in on a new device. If your SIM is being replaced, tell us first so the wallet check does not stall.

Records and change requests

We keep transaction records while your account is open, then for the period local law requires. Ask through the account panel to correct, export or close out your data, and we take the request from there.

Legal Questions We Hear Often

The questions below come up most when someone reads these terms for the first time, usually around wallets, eligibility and what happens when the wording changes. Each answer is short on purpose. If yours is not here, ask through the account panel and keep the reply, because it is written down for a reason. None of these answers replaces the terms themselves, and none of them replaces the law where you live.

Access depends on your local law and eligible regions. At sign-up we check the details you give, including your location and that you are of legal age where you live, before the wallet is usable.

Funds must come from a wallet in your own name. If the sender details on a bKash, Nagad or Rocket transfer do not match your account, we hold the withdrawal until that mismatch is sorted.

The version live on this page is the one that applies. When a change touches how you fund or withdraw through your wallet, we flag it on your account dashboard before your next transfer.

Yes. Raise it through the account panel and we close it once any pending wallet transfer settles. After that we keep only the transaction records local law requires, and you can ask for a copy first.

Which law governs a dispute depends on where you are and where we operate, so we do not set one rule for everyone. Write to us first and we point you to the clause that applies.

Yes. One account agreement covers the sportsbook, including cricket markets, the slots and live tables, so your wallet rules and verification steps do not change between them. Individual games can carry extra conditions from their provider.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.